Your Mobile App for Salesforce Voice

Mobile app for NiCE CXone screenshot
Mobile app for NiCE CXone screenshot
Mobile app for NiCE CXone screenshot
Mobile app for NiCE CXone screenshot
NiCE CXexchange logo
NiCE CXexchange logo

Launching on

Launching on

for

for

Mobile Voice for Salesforce Voice is the Mobile App that allows you to handle Salesforce Voice interactions directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of Salesforce Voice (formerly Service Cloud Voice) for your mobile workforce.

Launching soon on Salesforce AppExchange for Amazon Connect, Genesys and NiCE CXone.

Launching soon. Join the waitlist to receive updates.

25K+

Onboarded users

5.0

Average rating out of 5

Accross all our solutions on several CCaaS platforms

Benefits

The power of Salesforce Voice on Mobile

WebRTC voice calls

Control your status and manage all Salesforce Voice calls on your mobile using your preferred telephony system's WebRTC

Salesforce integrated

App-to-app integration with the Salesforce mobile app

Analytics

Beyond contact center walls: Access comprehensive analytics and insights from voice interactions in the field. No more blind spots for your business.

Recordings

Capture recordings and transcriptions of your organization's mobile interactions directly in the cloud of your preferred telephony partner.

Mobile App for Salesforce Voice Screenshot
Mobile app for Salesforce Voice screenshot
Salesforce Analytics
Mobile Voice for Salesforce Voice recording screenshot

WebRTC voice calls

Control your status and manage all Salesforce Voice calls on your mobile using your preferred telephony system's WebRTC

Salesforce integrated

App-to-app integration with the Salesforce mobile app

Analytics

Beyond contact center walls: Access comprehensive analytics and insights from voice interactions in the field. No more blind spots for your business.

Recordings

Capture recordings and transcriptions of your organization's mobile interactions directly in the cloud of your preferred telephony partner.

Mobile App for Salesforce Voice Screenshot
Mobile app for Salesforce Voice screenshot
Salesforce Analytics
Mobile Voice for Salesforce Voice recording screenshot

WebRTC voice calls

Control your status and manage all Salesforce Voice calls on your mobile using your preferred telephony system's WebRTC

Salesforce integrated

App-to-app integration with the Salesforce mobile app

Analytics

Beyond contact center walls: Access comprehensive analytics and insights from voice interactions in the field. No more blind spots for your business.

Recordings

Capture recordings and transcriptions of your organization's mobile interactions directly in the cloud of your preferred telephony partner.

Mobile App for Salesforce Voice Screenshot
Mobile app for Salesforce Voice screenshot
Salesforce Analytics
Mobile Voice for Salesforce Voice recording screenshot

WebRTC voice calls

Control your status and manage all Salesforce Voice calls on your mobile using your preferred telephony system's WebRTC

Salesforce integrated

App-to-app integration with the Salesforce mobile app

Analytics

Beyond contact center walls: Access comprehensive analytics and insights from voice interactions in the field. No more blind spots for your business.

Recordings

Capture recordings and transcriptions of your organization's mobile interactions directly in the cloud of your preferred telephony partner.

Mobile App for Salesforce Voice Screenshot
Mobile app for Salesforce Voice screenshot
Salesforce Analytics
Mobile Voice for Salesforce Voice recording screenshot
Mobile app for NiCE CXone screenshots
Mobile app for NiCE CXone screenshots

BENEFITS

Single source of truth

Mobile Voice integrates seamlessly with your preferred telephony partner and Salesforce Voice. Whether you're managing sales teams, healthcare operations, or technical support, Mobile Voice empowers your employees to stay productive and connected wherever they work.

BENEFITS

Eliminate customer blindspots

Get a grasp on what your teams are doing and what your customers are thinking. The world of customer communication beyond your contact center is often a blind spot, excluded from AI model training and not subject to any oversight. Mobile Voice allows you to take control of your field force and their daily customer communications.

Mobile app for NiCE CXone screenshot
Mobile app for NiCE CXone screenshot
Mobile app for NiCE CXone screenshots
Mobile app for NiCE CXone screenshots

BENEFITS

Unified communication beyond contact center walls

Extend Salesforce Voice beyond the contact center to empower your entire field force. Scale communications with confidence, elevate customer satisfaction, and deliver a consistent, professional experience across every touchpoint - all while maintaining centralized control.

Industry use cases

Mobile Voice provides benefits in almost every industry. Key industries highlighted below.

Financial services

Gain industry compliance by recording all interactions for private bankers, relationship managers and branch workers.

Financial services

Gain industry compliance by recording all interactions for private bankers, relationship managers and branch workers.

Financial services

Gain industry compliance by recording all interactions for private bankers, relationship managers and branch workers.

Financial services

Gain industry compliance by recording all interactions for private bankers, relationship managers and branch workers.

Healthcare

Plug your field doctors and nurses into your CCaaS, ensuring patients receive the right care at the right time.

Healthcare

Plug your field doctors and nurses into your CCaaS, ensuring patients receive the right care at the right time.

Healthcare

Plug your field doctors and nurses into your CCaaS, ensuring patients receive the right care at the right time.

Healthcare

Plug your field doctors and nurses into your CCaaS, ensuring patients receive the right care at the right time.

Insurance

Take control over your customer communication by onboarding your claim handlers and insurance experts in the field.

Insurance

Take control over your customer communication by onboarding your claim handlers and insurance experts in the field.

Insurance

Take control over your customer communication by onboarding your claim handlers and insurance experts in the field.

Insurance

Take control over your customer communication by onboarding your claim handlers and insurance experts in the field.

Automotive

Get your salespeople, showroom workers and service center on Salesforce Voice to stay close to your customer at any time.

Automotive

Get your salespeople, showroom workers and service center on Salesforce Voice to stay close to your customer at any time.

Automotive

Get your salespeople, showroom workers and service center on Salesforce Voice to stay close to your customer at any time.

Automotive

Get your salespeople, showroom workers and service center on Salesforce Voice to stay close to your customer at any time.

Retail

Empower your retail shop workers to take calls when it's quiet in the shop or help local customers with a product question.

Retail

Empower your retail shop workers to take calls when it's quiet in the shop or help local customers with a product question.

Retail

Empower your retail shop workers to take calls when it's quiet in the shop or help local customers with a product question.

Retail

Empower your retail shop workers to take calls when it's quiet in the shop or help local customers with a product question.

Utilities

Save costs by onboarding your field technicians to efficiently communicate with customers and the central teams.

Utilities

Save costs by onboarding your field technicians to efficiently communicate with customers and the central teams.

Utilities

Save costs by onboarding your field technicians to efficiently communicate with customers and the central teams.

Utilities

Save costs by onboarding your field technicians to efficiently communicate with customers and the central teams.

Pricing that’s simple, predictable, and all-in.

Monthly subscription pricing on a concurrent basis including support. Minimum 10 users. All billing and contracting processed through Salesforce AppExchange

Free trial

No strings attached, 5 minute set-up.

10 days free

Includes all features

5 minute set-up time

Concurrent license

Sold in packages of 10 licenses.

$29.99

/user per month

Includes all features

Concurrent usage, license can be shared

Volume and yearly discounts available

Free trial

No strings attached, 5 minute set-up.

10 days free

Includes all features

5 minute set-up time

Concurrent license

Sold in packages of 10 licenses.

$29.99

/user per month

Includes all features

Concurrent usage, license can be shared

Volume and yearly discounts available

Free trial

No strings attached, 5 minute set-up.

10 days free

Includes all features

5 minute set-up time

Concurrent license

Sold in packages of 10 licenses.

$29.99

/user per month

Includes all features

Concurrent usage, license can be shared

Volume and yearly discounts available

Free trial

No strings attached, 5 minute set-up.

10 days free

Includes all features

5 minute set-up time

Concurrent license

Sold in packages of 10 licenses.

$29.99

/user per month

Includes all features

Concurrent usage, license can be shared

Volume and yearly discounts available